Cancellation Policy for SwadSeva.com Products

Effective Date: [01-04-2024]

1. Cancellation Period

Customers have a 1 hour cancellation window from the time of order placement to cancel their order without incurring any cancellation fees.

2. How to Cancel an Order

To cancel an order:

• Contact our Customer Service Team at 9435933311 with your order details.
• If the order has not been shipped, we will process the cancellation without any fees.

3. Cancellation Fees

After the initial 1 hour cancellation window, a cancellation fee of Rs. 50/- may be applied to cover processing and handling costs.

4. Custom or Personalized Orders

Orders for custom or personalized products may not be eligible for cancellation once production has commenced. In such cases, we will communicate the cancellation options available, and any associated fees, to the customer.

5. Refunds for Cancelled Orders

If a cancellation is successful within the allowed window, any prepayment made will be refunded to the customer's original payment method within 3 business days.

6. Changes to Orders

Customers requesting changes to an order after the initial 1 hour period may be subject to additional fees. Changes are subject to approval by SwadSeva Products.

7. Contact Information

If you have any questions about our refund policy, please contact us at +917002331060 or mail us at pmdgroup.ro@gmail.com.