Refund Policy for SwadSeva.com Products

Effective Date: [01-04-2024]

1. Satisfaction Guarantee

At SwadSeva.com Products, we strive for your complete satisfaction with our products. If you are not entirely satisfied with your purchase, we're here to help.

2. Eligibility for Refund

To be eligible for a refund:

• The product must be in its original packaging.
• You must provide proof of purchase.
• The return must be initiated within 3 days of receiving the product.

3. Returns Process

To initiate a return:

• Contact our Customer Service team at 9435933311 or mail us at pmdgroup.ro@gmail.com to inform them of your intent to return.
• Ship the product to the Address provided by our "Customer Service Team".
• Once we receive your returned item, we will inspect it and notify you of the status of your refund.

4. Refund Timeline

Refunds will be processed within 7 business days of receiving the returned product. The actual refund timeframe may vary depending on your payment method.

5. Exclusions

Please note that certain items may not be eligible for a refund, including:

• Perishable Goods.
• Dairy Products like Pasteurised Milk, Sweets.
• Special Offer Products.

6. Shipping Costs

Shipping costs associated with the initial purchase are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

7. Damaged or Defective Products

If you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement or issue a refund, as appropriate.

8. Contact Information

If you have any questions about our refund policy, please contact us at +917002331060 or mail us at pmdgroup.ro@gmail.com.